About this policy
Streameow is a cross-platform media player for your phone, desktop and Smart TV. It lets you watch your own live TV, movies & series by adding a playlist from a provider you already pay for — Streameow itself provides no channels, content or playlists.
This Cookie Policy explains how our website and customer portal use cookies and similar technologies (such as local storage), what they do, and the choices you have. It should be read alongside our Privacy Policy, which describes the limited personal data we handle — your email, license key, device identifier and the playlist URL you add.
What cookies are
A cookie is a small text file that a website stores on your device when you visit. Cookies let a site remember things between pages and visits — for example, that you are signed in. We also use comparable browser technologies like local storage and session storage; for simplicity we refer to all of these as "cookies" in this policy.
Cookies can be first-party (set by Streameow) or third-party (set by a service we rely on, such as our payment processor or chat widget). They can also be session cookies, which disappear when you close your browser, or persistent cookies, which stay for a defined period.
How we use cookies
We deliberately keep our use of cookies small and purposeful. We rely on them for three things only:
- Essential cookies — to sign you in to your account, keep your session secure, remember your activated devices and protect our forms. The site cannot work properly without these.
- Functional cookies — to run the on-site support chat so you can reach us and so your conversation isn't lost as you move around the site.
- Analytics cookies — privacy-friendly, aggregate measurement that helps us see which pages are useful and where things break, without identifying you.
Cookies we use
The table below lists the main cookies you may encounter. Exact names and lifetimes can change as we improve the site or as a third-party provider updates its tools.
| Cookie / item | Purpose | Type | Lifetime |
|---|---|---|---|
| Session ID | Keeps you signed in to your account and customer portal during a visit. | Essential | Session |
| Auth / device token | Authenticates your account and your licensed devices so you stay signed in securely. | Essential | Up to 30 days |
| CSRF token | Protects sign-in, activation and contact forms against cross-site request forgery. | Essential | Session |
| Cookie consent | Remembers your cookie choices so we don't ask you on every visit. | Essential | 12 months |
| Support chat | Runs the on-site chat widget and remembers your conversation so support can help you. | Functional | Set by chat provider |
| Analytics | Counts page views in aggregate, anonymously, so we can improve the site. Only set if you allow analytics. | Analytics | Up to 12 months |
| Paddle (checkout) | Set by our payment processor during purchase for secure payment and fraud prevention. | Essential | Set by Paddle |
No advertising cookies
We do not run ads, and we do not track you across the web.
Streameow uses no advertising, marketing, profiling or cross-site tracking cookies. We don't sell your data, we don't build advertising profiles, and we don't share your information with ad networks. The only cookies we set are the essential, functional and privacy-friendly analytics cookies described above.
Third-party services
A few trusted providers help us run the site, and they may set their own cookies when their features are used:
- Paddle — our payment processor. When you buy a lifetime license, Paddle sets cookies needed for secure checkout and fraud prevention. Streameow never sees or stores your full card details.
- Support chat provider — powers the on-site chat. It uses cookies to keep your conversation connected and to route your message to our team.
- Analytics provider — if you allow analytics, a privacy-friendly measurement tool records anonymous, aggregate usage so we can improve the experience.
These providers process data under their own privacy and cookie policies. We choose services that align with our privacy-first approach.
Controlling cookies
You're in control. There are several ways to manage cookies:
- Our consent banner — when non-essential cookies are in use, you can accept or decline analytics from the banner shown on your first visit, and change your choice at any time.
- Your browser settings — every major browser lets you view, block or delete cookies. Check the privacy or settings menu in Chrome, Safari, Firefox or Edge.
- Per-site controls — you can usually clear cookies for streameow.com specifically without affecting other sites.
Please note: if you block or delete essential cookies, parts of the site — such as signing in, activating a device or completing checkout — may stop working.
Your consent
Essential cookies are required for the site to function, so they're always on and don't need your consent. For functional and analytics cookies, we ask for your permission before setting them, where the law requires it.
By continuing to use the site after choosing your preferences, you agree to our use of cookies as described here. You can withdraw or change your consent at any time using your browser settings or our consent controls.
Changes to this policy
We may update this Cookie Policy from time to time — for example, if we add a new feature or change a provider. When we do, we'll revise the "Last updated" date at the top of this page. Significant changes will be made clear. We encourage you to review this page periodically.
Contact us
Questions about cookies or your privacy? We're happy to help — reach us through the on-site support chat or by email.
Get in touch
Email [email protected], or use the on-site chat for a quick reply from our support team.